AI Knowledge Base Bot

Answers From
Your Docs.
Zero Guesswork.

Deploy an AI knowledge assistant powered by RAG — it answers every enquiry strictly from your PDFs, policies, and website. No hallucinations, no generic fluff — only what your organisation actually published.

RAG — answers only from your data
PDF, Word, URLs & FAQs supported
Same brain on web, chat & WhatsApp
📚 Live Knowledge BaseRAG Active
policy.pdfhandbook.docxpricing.xlsxhelp.mydaksh.com
What's our remote work policy for new hires?

New hires may work remotely up to 3 days/week after probation. Full details in §4.2 — hybrid schedule must be approved by your manager in writing.

✓ Source: Employee Handbook §4.2
Retrieval confidence 98% · Zero tokens from public training data
The Problem

Your Answers Are Buried.
Your Team Pays the Price.

Long documents, scattered files, and outdated intranet pages mean customers and staff never get a fast, consistent answer — unless someone stops work to find it manually.

Knowledge Trapped in Silos

Policies live in PDFs, pricing in spreadsheets, FAQs on the website, and tribal knowledge in Slack. Staff and customers waste hours hunting the “latest” version — and often find the wrong one.

↑ 62% of employees can’t find internal info when they need it

Generic AI Gives Dangerous Guesses

Off-the-shelf chatbots invent fees, policies, and product details that were never in your materials. One wrong answer erodes trust — or creates legal exposure.

↑ 72% of users distrust AI that can’t cite a source

Support Drowning in Repeat Questions

Your team answers the same “Where is…?” and “What is our…?” tickets all day — while complex cases wait. There’s no scalable way to deflect without a single source of truth.

↑ 40–60% of tickets are repetitive information requests
How It Works

From Documents to
Definitive Answers

Four steps: connect your knowledge, ask a question, retrieve with RAG, and respond with citations — fully automated, under a few seconds per query.

Step 01
Connect Your Content

Upload PDFs, Word, Excel, or paste your website URL. mydaksh indexes every page and file into a secure vector store — your data never trains public models.

Step 02
Someone Asks a Question

Visitors, customers, or staff ask in plain language — about fees, policies, products, or any detail buried in your docs.

Step 03
RAG Retrieves the Facts

The assistant searches your knowledge base in real time, pulls the most relevant passages, and composes an answer — only from what you published.

Step 04
Grounded Answer + Source

Users get a precise reply in seconds, with citations to the exact document or section. If it’s not in your data, the bot says so — no fabrication.

Indexed sources3 live · 1 syncing
Return Policy 2026.pdf
Indexed · 24 pages
API Reference (v3)
Web crawl · Updated weekly
HR_FAQs.docx
Indexed · 12 sections
+ Add URL, PDF, or paste text — indexing completes in minutes

One Source of Truth.
Every Answer Traceable.

mydaksh combines retrieval-augmented generation with your approved documents so responses stay factual, on-brand, and auditable. Ideal for legal, healthcare, finance, and any team that cannot afford a wrong number or a made-up policy.

  • Strictly your content — no answers unless the information exists in your knowledge base
  • Handles long documents — contracts, manuals, and handbooks; finds the right passage, not the whole file
  • One brain, every channel — embed on your site, link from WhatsApp, or use inside the mydaksh inbox
  • Update anytime — replace a file or refresh a URL; answers reflect the latest version automatically
  • Enterprise-grade privacy — encrypted in transit and at rest; you control retention and access
Key Features

Everything Your Knowledge Bot
Needs to Stay Factual

Built for teams that cannot afford generic AI — legal, finance, healthcare, HR, and support organisations that need traceable answers from their own materials.

RAG — Answers Only From Your Corpus

Every reply is grounded in retrieved passages from your PDFs, Word files, spreadsheets, and crawled pages. If it is not in your index, the assistant refuses to invent — protecting trust and compliance.

Source citationsNo training on your dataHallucination-resistant

Multi-Format Ingest & URL Sync

Drop long policies, contracts, or product sheets — plus add your marketing site or help centre URL for scheduled re-crawls. One pipeline keeps internal and public docs aligned.

PDF / DOCX / XLSXWebsite crawlRe-index on change

Refresh Without Rebuilding the Bot

Replace a handbook chapter or upload a new fee schedule; the vector store updates in minutes. No prompt engineering sprint every time legal publishes a revision.

Version-awareFast re-embedAudit trail friendly

Mobile App — Escalations & Usage

Monitor unresolved questions, popular topics, and source gaps from the mydaksh app. Your team stays in the loop while customers self-serve from the same knowledge brain.

iOS & AndroidGap alertsHuman handoff ready
<3s
Median answer time
From indexed content to reply
24/7
Self-serve access
Policies & product info always on
100%
Grounded replies
When answer exists in your corpus
50%+
Ticket deflection
Typical for repetitive FAQ load
Who It's For

Any Team Drowning in Documents & FAQs

If the right answer already exists in your files, the mydaksh knowledge assistant delivers it in seconds — with receipts — so experts stop acting like human search engines.

⚖️

Legal & compliance

Cite clauses from contracts, retainers, and regulatory memos. Associates deflect routine “what does our policy say?” questions without opening a 200-page PDF.

→ "What is our notice period for SaaS termination?"

🏥

Healthcare & pharma

Protocols, benefits summaries, and formulary PDFs — patients and staff get consistent wording from approved documents, with source pointers for clinical governance teams.

→ "Is MRI covered under my corporate plan?"

🎓

Education & training

Handbooks, syllabi, and campus FAQs become a conversational layer. Students find deadlines and policies without flooding admin inboxes during registration week.

→ "When is the add/drop deadline for grad courses?"

🏢

Enterprise & HR

Onboarding packs, IT security policies, and expense rules — one assistant for every geography, always synced to the latest HRIS export or intranet page.

→ "How do I submit a laptop repair ticket?"

🎧

Support & product teams

Manuals, release notes, and troubleshooting trees power Tier-0 deflection. Agents escalate with the same citations the bot already surfaced to the customer.

→ "Does firmware v4.2 fix the BLE pairing bug?"

📚

Research & knowledge hubs

Libraries of reports, RFP responses, and methodology docs — researchers query by concept and land on the right paragraph instead of keyword-hopping across drives.

→ "Summarise our carbon methodology from the 2025 audit pack"

Why mydaksh

Knowledge Bot vs Manual Search & Generic AI

Capabilitymydaksh Knowledge BotManual / Intranet SearchGeneric AI Chatbot
Answers grounded in your documents✓ Retrieval + citations✗ Manual lookup✗ May invent details
Handles long PDFs & policies✓ Chunk-level retrievalSlow, error-prone✗ Context limits
Source traceability / audit✓ Passage-level refsDepends on staff notes✗ Black box
Same knowledge on web & WhatsApp✓ Unified indexFragmented copies✗ Web only
Update when docs change✓ Re-index in minutesRe-train staff each time✗ Static snippets
Data privacy & training✓ Your tenant onlyVaries by process✗ May train public models
24/7 self-serve answers✓ InstantBusiness hours✗ If not in FAQ
Cost per answered questionPredictable SaaSHigh labour costLow infra, high risk
FAQ

Questions About AI Knowledge Assistants

It is an assistant that answers strictly from your uploaded documents and approved URLs. You connect PDFs, Word, Excel, or crawl your help site; mydaksh indexes the text into a private vector store. When someone asks a question, retrieval-augmented generation (RAG) pulls the most relevant passages and composes a reply — with citations — instead of relying on generic model memory.